About
Highly experienced Product Owner and Business Analyst with over 5 years of expertise in Agile environments, specializing in Life Sciences & Healthcare (LSHC) and Technology, Media, & Telecommunications (TMT) implementations. Proven track record of driving significant user engagement increases, including a 30% surge through data-driven strategies and effective backlog management. Adept at translating complex business requirements into actionable product roadmaps and fostering cross-functional collaboration to deliver impactful solutions.
Work
Delhi, Delhi, India
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Summary
Led product development and business analysis initiatives in Agile environments, driving system implementations and optimizing processes for global healthcare and diverse industry clients.
Highlights
Implemented end-to-end clinical therapy and plasma therapy systems for global healthcare giants, ensuring regulatory compliance and tracking chain of custody/identity for all components.
Led requirements gathering sessions with cross-functional teams, including Development, Operations, and Business stakeholders, to define product roadmaps and refine requirements for scalability, security, and integration.
Owned insight generation across Power, Utilities, Renewables, and Auto industries, preparing client pitch decks and leveraging trust factors to assess brand performance.
Conducted comprehensive market research and competitor analysis using a 5-Pillar Digital Experience Framework to identify competitor landscapes, partnerships, and M&A opportunities.
Facilitated key Agile ceremonies, including sprint planning, daily stand-ups, and backlog refinement, maintaining a healthy backlog of user stories aligned with product roadmap.
Managed stakeholder communications as the primary point of contact, conveying progress, issues, and decision points throughout the product development lifecycle.
Mumbai, Maharashtra, India
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Summary
Conducted market research and devised strategic recommendations for technology deployment and marketing initiatives for frozen food products.
Highlights
Conducted extensive primary and secondary market research to deploy new technologies for frozen food delivery, balancing innovation with cost constraints.
Recommended the deployment of PCM Solutions to maintain product temperatures at -200C to -150C for 18 hours, based on research insights.
Devised and recommended a Facebook marketing roadmap targeting a user reach of 30 million for short-term and long-term brand goals.
Conducted primary research with 74% of existing retailers in Mumbai Metropolitan Region to understand channel partner challenges and provide actionable recommendations.
Delhi, Delhi, India
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Summary
Managed and grew client accounts across diverse verticals, significantly boosting performance and achieving substantial ROI for key accounts.
Highlights
Grew accounts across Ecommerce, Education, Online Travel Aggregators, Gaming, and Quick Service Restaurants, delivering $4 million USD in Gross Merchandise Value and 7X ROI on key accounts.
Structured and reduced bounce rates by 33% for a key account by optimizing campaign strategies.
Spearheaded the identification, testing, and optimization of in-house product Vidtech.ai, collaborating closely with product and technology teams.
Audited service tickets as part of the Quality Assurance process, ensuring a 100% Service Level Agreement for client satisfaction.
Awards
Spot Award
Awarded By
Deloitte
Recognized for exceptional performance and contributions during tenure at Deloitte.
Languages
English
Hindi
Skills
Product Management
Product Ownership, Backlog Management, Product Roadmap, User Stories, Product Development Lifecycle, Product Strategy, Feature Prioritization, Product Optimization.
Business Analysis
Requirements Gathering, BRD (Business Requirement Document), FRD (Functional Requirement Document), Process Diagrams, Wireframes, Competitor Analysis, Market Research, Data Analysis, Insight Generation.
Agile Methodologies
Agile Ceremonies, Sprint Planning, Daily Stand-ups, Sprint Retrospectives, Scrum, Kanban, Agile Project Management.
Stakeholder Management
Cross-functional Collaboration, Client Communication, Feedback Integration, Expectation Management.
Project Management Tools
JIRA.
Industry Expertise
Life Sciences & Healthcare (LSHC), Technology, Media, & Telecommunications (TMT), Power Industry, Utilities Industry, Renewables Industry, Auto Industry, Ecommerce, Education Sector, Online Travel Aggregators, Gaming, Quick Service Restaurants (QSR).
Marketing & Sales
Digital Marketing, Facebook Marketing, Campaign Management, Account Management, Brand Visibility, Client Pitch Decks.
Quality Assurance
Functional Validation, Acceptance Testing, Service Level Agreement (SLA), Auditing.
Technical Skills
System Implementation, Data Analysis, Technology Deployment, AI & Data Science (Foundational).